Progressive Smart Agents Ltd
Never Miss Another Customer.Ever.
AI Solutions for Modern Businesses
AI Voice Receptionists - An AI voice receptionist ensures your business never misses another call, even when youโre busy, closed, or on another job. It answers calls instantly, handles common questions, captures caller details, and books appointments automatically โ all with a professional, consistent voice. This means better customer experience, more leads captured, and increased revenue, without the cost of hiring additional staff..
Smart Websites - A smart website with a live AI chat widget turns your website into a 24/7 sales assistant instead of just an online brochure. While youโre busy running your business, the site can answer customer questions, capture leads, book appointments, and respond instantly โ even outside working hours. This means fewer missed enquiries, faster responses, and more opportunities converted into paying customers, without hiring extra staff.
We help busy local businesses capture more leads, improve customer experience, and operate more efficiently using cutting-edge conversational AI.
TRY OUR VOICE AI AGENT HERE :
What We Do
We design and deploy custom AI receptionists that seamlessly integrate into your business โ acting just like a real team member on the phone.
Your AI receptionists & Smart Websites can:
โ Answer inbound calls 24/7
โ Handle common customer enquiries instantly
โ Book appointments directly into your calendar
โ Capture leads and customer details
โ Send confirmations, reminders, and follow-ups via SMS & email
โ Route urgent calls to your mobile when needed
You stay focused on running your business โ your AI handles the rest.
Services
Why Choose Progressive Smart Agents?
Most missed calls = missed revenue.
We exist to remove that problem for good.
With our AI receptionist and Smart Websites, you get:
๐ Every call or Website query answered โ day or night
๐ผ Professional call handling without the need for additional staff, great for small businesses.
โฐ No more voicemail or lost bookings
๐ฌ Instant customer responses
๐ More conversions, more reviews, more revenue
All to help you concentrate working on your business and without additional monthly staffing costs, training, sick days, or holidays.
Who We Help
Our solutions are ideal for service-based businesses including:
Dental practices & medical clinics
Gyms & sports centres
Trades & home services
Legal, finance & professional services
Salons & beauty clinics
Estate & letting agents
MOT garages & workshops
Care & healthcare providers
If your business relies on inbound calls โ we can help you grow.
How It Works
1. Business Setup
We learn your services, pricing, booking rules, and FAQs.
2. AI Training
We build your AI receptionist to talk exactly like your business โ professional, friendly, and fully informed.
3. Go Live
Your AI receptionist answers calls instantly, books appointments, handles enquiries, and sends customer confirmations automatically.
4. Grow Automatically
Capture more leads, boost bookings, improve reviews, and free up your time โ without lifting a finger.
Our Technology
We use enterprise-level conversational AI technology connected directly into:
โ Your calendar & booking systems
โ SMS & email automations
โ CRM lead management
โ Call tracking and analytics dashboards
Everything is fully GDPR-compliant and designed for UK businesses.
Simple Pricing
We offer affordable packages for small businesses right through to multi-location organisations.
Each plan includes:
AI receptionist setup
Custom call scripting
Booking & CRM integration
Live call handling
Lead capture and notifications
Ongoing support and optimisation
๐ Request a free demo and tailored quote today.
Why Act Now?
Businesses using AI phone agents typically see:
30 โ 50% fewer missed calls
More bookings without extra staff
Higher customer satisfaction
Reduced admin workload
If your phone rings when you're busy โ youโre losing sales.
Your AI receptionist can stop that happening immediately.
Get Your Free Demo
Let us show you exactly how an AI receptionist could work for your business.
โ
No obligation
โ
Custom demo for your industry
โ
Live call experience
Frequently Asked Questions
What is an AI receptionist?
An AI receptionist is a virtual phone assistant that answers all incoming calls on behalf of your business. It can handle customer enquiries, book appointments, available 24/7 .
Will callers know theyโre speaking to AI?
Your AI receptionist speaks naturally and professionally, but ome businesses choose full transparency, what matters is that their query gets handled quickly and efficiently.
Can the AI book appointments directly into my calendar?
Yes. Your AI receptionist connects directly to your booking system or Google Calendar and can book, reschedule, and cancel appointments instantly โ all based on your real availability.
What types of questions can it answer?
The AI can be trained to respond to:Service enquiries/Pricing questions/Opening hours/Booking availability. We customise the scripts specifically for your business.
Can urgent calls be forwarded to me?
Yes. You choose which calls require escalation. Urgent or high-value inquiries can be transferred straight to your mobile phone while routine enquiries are handled automatically.
What happens if the AI canโt answer a question?
The system is designed to: Ask probing questions to clarify/Capture caller details for callback. Transfer the call if escalation is required/No calls are lost.
Is this compliant with GDPR and UK data protection laws?
Yes. Our systems are GDPR compliant and all call data is securely stored and encrypted. We only collect what is necessary to provide your service and follow strict privacy guidelines.
Is my call data safe and private?
Absolutely. All call recordings, transcripts, and customer data are protected using secure encryption and are only accessible by you.
Can the AI sound like my brand?
Yes. We customise: Tone of voice/Accent preference/Greeting scripts/Company terminology. Your customers experience a receptionist that sounds like part of your team.
Can the AI handle accents and noisy environments?
Yes. Our technology is built to recognise UK accents and real-world calling conditions such as mobile backgrounds, abbreviations, and natural speech interruptions.
What industries work best with AI receptionists?
AI receptionists excel in any phone-based service business:
Dentists and clinics/Gyms and leisure centres/Trades and contractors, Solicitors and finance firms/Salons and beauty clinics/Estate agents, MOT garages/Care providers
Is this suitable for small businesses?
Yes โ especially for small teams where missed calls equal lost revenue. Many of our clients are sole traders or teams of 1โ10 staff who want to keep overheads low.
How quickly can I get set up?
Most businesses can be fully live within 48โ72 hours after onboarding and script approval.
Do I need any special equipment or software?
No. Everything runs on your existing phone number and integrates with your current calendars and systems โ no new hardware required.
What happens to missed calls and voicemails?
Voicemail becomes virtually obsolete. Every caller gets:
โ Answered liveโ Their query handled immediatelyโ Booking or callback confirmation via SMS/email
Can calls be recorded and reviewed?
Yes. Every call can be:Recorded/Transcribed/Reviewed via your dashboard
This gives you insight into customer questions, objections, and sales opportunities.
What does it cost?
Pricing depends on your call volume and setup requirements. We offer flexible packages with: Low setup fees/Affordable monthly plans
No recruitment, payroll, or holiday costs ! ๐ Book a demo for a personalised quote.
Is there a contract or minimum term?
We offer simple monthly packages with no long-term lock-ins. Pause, or cancel any time.
Can I trial the service before committing?
Yes โ we provide a fully interactive demo tailored to your business so you can experience how your AI receptionist will work before you invest.
What kind of support is included?
All packages include:/Full onboarding setup/Script optimisation/AI performance tuning/Ongoing technical support.
We donโt disappear after launch โ we work with you to maximise results.
Meet Our Professional Team
At Progressive Smart Agents Ltd, our team combines real-world business experience with cutting-edge AI expertise.
We understand first-hand how missed calls, admin overload, and limited staff can restrict growth โ because we work directly with service businesses every day.
Our mission is simple: deliver practical, reliable AI receptionist solutions that genuinely help businesses capture more leads, streamline operations, and grow without increasing overheads.
We pride ourselves on personal service, transparent support, and AI systems that work seamlessly as part of your team.
