AI Receptionist
Answer your business calls, around the clock
An AI receptionist that answers your business calls the moment they arrive, books appointments and captures lead details, so you help reduce missed opportunities.
What it is
A receptionist that never sleeps
Our AI receptionist handles your inbound business calls the moment they arrive. It greets callers in a natural voice, answers common questions about your services and opening hours, books appointments straight into your calendar and captures lead details. It works nights, weekends and busy periods so you help reduce missed calls and lost enquiries.
Who it is for
The AI receptionist is built for small and local businesses that lose customers because they cannot answer every call themselves. If any of these sound familiar, it is worth a look.
- You miss calls while you are out on a job
- Enquiries come in after hours or at weekends
- You cannot justify a full-time receptionist
- Voicemail means customers ring the next business instead
- You want more leads captured, not just the easy ones
The problems we solve
A missed call is often a missed customer
Most small businesses do not lose customers because their work is bad. They lose them because they cannot answer the phone fast enough. The AI receptionist helps close that gap.
Calls go unanswered
When you are on a job or with a customer, the phone keeps ringing. The receptionist answers more calls so fewer go to a competitor.
Out-of-hours enquiries
Customers search and call in the evenings and at weekends. The receptionist captures those enquiries the moment they arrive, day or night.
The same questions, again and again
Hours, pricing, what you do. The receptionist handles the routine questions so your time is freed up for the work that needs you.
Anatomy of a call
What happens when a customer rings you
From the first ring to a booked appointment, here is how the AI receptionist handles a call from start to finish.
- 01
The call comes in
A customer rings your number, day or night. The receptionist answers immediately, in a natural voice, and greets them warmly.
- 02
It listens and answers
It understands what the caller needs and answers common questions about your services, hours and pricing using your business information.
- 03
It books or captures
If the caller wants to book, it checks your calendar and schedules the appointment. If not, it captures their details and what they need.
- 04
You get the summary
A clear summary of the call, the caller's details and any booking lands in your inbox, so you are always up to speed.
The whole process takes seconds and happens automatically, whether you are on a job, in a meeting or fast asleep.
What is included
Everything a front desk should do, handled for you
The receptionist covers your inbound business calls, so your customers get a helpful response whenever they ring.
- Answers business calls 24/7 in a natural voice
- Books and reschedules appointments in your calendar
- Captures and qualifies more leads automatically
- Handles FAQs about hours, services and pricing
- Routes urgent enquiries to your team instantly
- Transcripts and summaries sent to your inbox
What it delivers
Where it draws the line
Smart about what it can and cannot do
A good receptionist knows when to help and when to hand over. The AI receptionist is set up to do exactly that, on your terms.
The receptionist handles
- Answering business calls out of hours
- Common questions about hours, services and pricing
- Capturing names, numbers and enquiry details
- Booking appointments into your calendar
- Sending you a summary of each call
It hands off to you
- Urgent or complex conversations you want to take personally
- Anything outside the information you have given us
- Complaints or sensitive discussions, by your preference
- New services or offers you have not yet told us about
You set the rules for what gets handed over and how. We help you decide what makes sense for your business during setup.
What to expect
From first chat to a receptionist that catches more calls
Getting set up is straightforward. Here is how we get your AI receptionist live.
Discovery call
We learn about your business, how calls come in today and what you want captured or booked.
Train and connect
We train the receptionist on your services, hours and pricing, and connect it to your calendar and number.
Test with real calls
We run sample calls and enquiries with you so you can hear exactly how it sounds before it goes live.
Launch and refine
We go live, monitor how it performs and keep tuning it so it captures more customers over time.
Related services
Make the most of every captured call
The receptionist works on its own, but it is even stronger paired with these services.
Smart Websites
A website with a built-in AI assistant that greets visitors, answers questions, qualifies leads and books appointments while you sleep.
Explore Smart WebsitesManaged Websites
A professional, fast, search-friendly website designed, hosted and maintained by our team so it always stays current and secure.
Explore Managed WebsitesBusiness Automation
We connect your CRM, calendar, email and inbox so follow-ups, reminders and admin happen automatically, saving hours every week.
Explore Business AutomationReady to stop missing calls?
Book a free demo and we will set up a sample call so you can hear exactly how the AI receptionist sounds answering for your business.