Privacy Policy
Last updated: October 2025. This policy explains how Progressive Smart Agents Ltd collects, uses and protects your personal information. It is provided in good faith and sets out our standard approach; it is not a substitute for formal legal advice.
Who we are
Progressive Smart Agents Ltd is a UK-based business providing managed websites, smart websites, AI receptionists and business automation to small and local businesses. We are based in Banstead, Surrey, England. You can contact us by email at steve@progressivesa.uk or by phone on 0800 229 4757.
Information we collect
We collect the information you choose to give us when you contact us or use our services. This typically includes your name, business name, email address, phone number, business type and details of what you need help with, as provided through our enquiry and demo request forms. We may also receive information you share with us during a discovery call or while we set up and support your services.
How we use your information
- To respond to your enquiry and arrange a demo or discovery call.
- To provide, set up and support the services you have asked us to deliver.
- To communicate with you about your project and any ongoing support.
- To improve our website and services and understand what is working.
How we store your information
We store your information using professional, secure tools and only keep it for as long as is necessary to provide our services and respond to your enquiries. We do not sell your personal information to third parties.
Your rights
You have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct or delete it where appropriate. To exercise any of these rights, please contact us using the details above.
Contact us
If you have any questions about how we handle your personal information, please email us or call 0800 229 4757.